PRIVACY POLICY
Introduction
BFW Hospitality respects your privacy and is committed to protecting it as discussed herein below. By accessing our website www.ibfw.com or using our services, you agree to the privacy practices set out in this privacy policy statement. This policy describes how IBFW Hospitality collects and uses information across our corporate meetings and events, hotel technology, operations, and wedding management services. You are not required to provide any personal information unless you choose to make a booking, sign up for newsletters, or use our services. This policy does not apply to third-party sites that may link to or be accessible from our website. We are not responsible for third-party content or practices. When accessing our services from outside India, you acknowledge that your personal information may be transferred to India, which may have different privacy and data security protections than your jurisdiction, for processing and storage purposes.
Collection of Personal Information
Personal information is data that can uniquely identify or contact an individual. IBFW Hospitality collects several types of personal information, including information provided by corporate clients and event organizers; data submitted directly through our website; details shared through our event management platforms; and information necessary for our hotel technology services. For our meetings and events services, we collect corporate details, event specifications, and attendee information. Our hotel technology division gathers operational data for Property Management System (PMS), Point of Sales (POS), and Yield Management Systems. Please note that routine business contact information collected by our employees falls outside this privacy statement but will only be used for business relationship purposes. If you choose not to provide certain requested information, you may still visit our website but might be unable to access specific services or features.
Use of Personal Information
We use personal information to: deliver requested services and products; operate our technology platforms efficiently; facilitate event planning and execution; manage corporate meetings and conferences; process wedding management services; and maintain client relationships. Registered users may occasionally receive information about special offers and services. For promotional events or contests, participation is voluntary, and provided information will only be used to manage the event and contact winners.
Disclosure of Personal Information to Third Part
IBFW Hospitality may share information with strategic partners including: various affiliates of the company; event vendors and suppliers; technology service providers; and business support services. In case of merger, acquisition, or sale of company assets, customer information may be transferred. All third-party processors are bound by our privacy policies and confidentiality agreements. We may also disclose information to comply with legal obligations, enforce terms of use, or protect rights and safety of our customers.
Collection and Use of Non-Personal Information
We collect non-personal information that cannot uniquely identify individuals. This may include aggregated data about website usage, service utilization patterns, and general event management statistics. This information helps improve our services and understand user preferences. If non-personal information is combined with personal information, we treat the combined data as personal information.
Cookies and Other Technologies
Our website and communications may use cookies, pixel tags, and similar technologies to enhance user experience. These tools help estimate audience size, store preferences, speed up searches, and recognize return visitors. You may disable cookies through browser settings, though this may limit site functionality. We treat cookie-collected information as non-personal data unless required otherwise by local law.
Data Security
IBFW Hospitality implements reasonable security measures to protect personal information from unauthorized access, loss, or misuse. However, internet transmissions are nevercompletely secure. Any shared or displayed information on our platforms may be visible to other users. We recommend caution when sharing information in public areas of our services. Cached copies of shared content may remain visible even after deletion.
Accessing Your Personal Information
We strive to maintain accurate and relevant personal information. You may review and request modifications to your data through our privacy office. We may decline requests that are unreasonably repetitive, technically impractical, or not required by law. For event bookings, information may also be available through the organizing entity.
Children Under 18 Years
We do not knowingly collect information from individuals under 18 years of age. Upon discovering such collection, we will promptly delete the information. Parents should supervise children's online activities and consider using parental control tools
10. CANCELLATION AND REFUND
The terms governing cancellations and refunds shall be as specified in the Company's Cancellation and Refund Policy dated 04 February 2025, which document is incorporated herein by reference and shall form an integral part of these Terms. In cases where guests fail to arrive on the scheduled date of check-in without prior notice to the Company (hereinafter referred to as "no-show"), the applicable no-show charges shall be levied in accordance with the aforementioned policy.
Changes to Privacy Statement
We reserve the right to modify this policy at any time. Changes become effective immediately upon posting to our website. The latest revision date appears at the top of this statement.
Contact Information
For questions or concerns about this privacy statement and our practices, please contact: Privacy Officer IBFW Hospitality Email: info@avedahotels.com Phone: +91 9867522218 © 2025 IBFW Hospitality. All rights reserved. Last Updated: February 4, 2025